Editorial Standards

Mission

Letters from the Floor is a publication of essays, reporting, and ideas about the human practice of commerce — the encounters, conversations, and forms of memory that constitute business as an actually-lived activity, rather than as it appears in dashboards or financial statements. We are interested in what people do, how they do it, and what it means.

Independence

Letters from the Floor accepts no advertising, no sponsored content, and no compensation in any form for editorial coverage. The publication is funded by its founder and, in time, may be funded by paid subscriptions. It is not funded by any company whose products or services would fall within its coverage area.

The publication's founder is the founder of a software company, Overclock Systems. To preserve editorial independence, Letters from the Floor does not cover:

• Sales technology, including CRM, conversation intelligence, sales engagement, and revenue operations software
• Any company in which the founder holds an investment or advisory position
• Any company that has been a customer, vendor, or partner of Overclock Systems

This list is maintained conservatively and reviewed quarterly. When in doubt, we decline coverage.

Sources

We prefer named sources. Anonymous sources are used only when the information they provide is of clear public interest, when their identity must be protected for legitimate professional reasons, and when the substance of their statements can be verified through other means. Anonymous sources are clearly identified as such in the body of the piece.

We do not publish anonymous attacks on named individuals.

Verification

All factual claims are verified before publication. Direct quotes are checked against recordings or contemporaneous notes. Numbers, dates, titles, and names are checked against primary sources where possible. We will tell the reader when a fact rests on a single source, and when it does not.

Corrections

Errors of fact are corrected promptly, with the correction noted at the bottom of the article and dated. Substantial corrections are also flagged at the top of the affected article. We do not silently edit published work. Cosmetic edits — typos, broken links, formatting — may be made without notice.

Conflicts of interest

Reporters and editors disclose any personal, financial, or professional relationships that could reasonably be perceived as influencing their coverage. Any future contributors will be subject to the same standard.